Plans changed? It happens.
Refund eligibility depends on the carrier’s policy and the terms of your specific booking, so it’s always a good idea to check those first.
Here’s how to see if you’re eligible:
- Review the cancellation and refund policy in your booking confirmation / it's usually 48h for cancellations/changes if possible
- Make sure your request falls within the allowed cancellation window
If your ticket qualifies, you can request a refund directly from your user profile, without contacting our support team.
Once you submit a cancellation request, the refund is usually initiated within 24 hours. If everything goes through, your booking status will update from Confirmed to Refunded.
If you run into any issues or the option isn’t showing even though the policy allows it, feel free to reach out to us, and we'll take it from there.
Because sometimes the only thing changing faster than travel plans… is travel plans.